Privacy Policy

Mercurian Group Pty Ltd (Mercurian Group, we, us or our) respects your privacy and is committed to protecting the personal information we collect and hold.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit the Mercurian Group website, communicate with us or otherwise interact with Mercurian Group.

Mercurian Group is the parent company of a group of businesses operating under separate brands. This website is a corporate website for Mercurian Group and provides information about the Group and its businesses. Individual businesses within the Group may maintain their own privacy policies that apply when you interact directly with those businesses.

1. Personal information we collect

The types of personal information we collect depend on how you interact with us and may include:

• your name;
• email address and telephone number;
• company, organisation or job title;
• information you provide when contacting or corresponding with us;
• information provided in connection with a business, employment, partnership, supplier or other commercial enquiry;
• information contained in documents or correspondence you choose to provide to us;
• technical information relating to your use of our website, including your IP address, browser type, device information and website usage data; and
• any other personal information you voluntarily provide to us.

We generally do not seek to collect sensitive information through this website. If you provide sensitive information to us, we will handle it in accordance with applicable privacy laws.

2. How we collect personal information

We may collect personal information:

• directly from you when you contact us;
• when you submit an enquiry or communicate with us by email, telephone or through our website;
• when you engage or propose to engage with Mercurian Group in a business or professional capacity;
• from publicly available sources;
• from our related companies, business partners, professional advisers or service providers where appropriate and permitted by law; and
• automatically through cookies and similar technologies when you use our website.

3. How we use personal information

We may use personal information for purposes including:

• responding to enquiries and communications;
• providing information about Mercurian Group and its businesses;
• managing our business and corporate operations;
• managing relationships with customers, suppliers, professional advisers, business partners and other stakeholders;
• assessing potential business, investment, partnership or commercial opportunities;
• recruitment and employment-related purposes;
• administering, maintaining and improving our website;
• maintaining the security of our systems, website and business;
• conducting internal reporting, analysis and business planning;
• complying with legal and regulatory obligations; and
• any other purpose that is reasonably related to the circumstances in which the information was collected.

We may also use information where you have provided your consent or where otherwise permitted or required by law.

4. Mercurian Group companies

Mercurian Group is the parent company of Mercurien Pty Ltd, Your Fleet Team Pty Ltd, Sapphire Underwriting Pty Ltd, Sapphire Broking Pty Ltd and Better Driver Pty Ltd.

Where appropriate, we may share personal information with related companies within the Mercurian Group where this is reasonably necessary for corporate administration, business operations, responding to an enquiry or providing information or services requested by you.

If you interact directly with one of our subsidiary businesses or brands, that business may collect and handle your personal information under its own privacy policy.

The privacy practices of a subsidiary may differ from this Privacy Policy depending on the nature of its business and the legal and regulatory requirements that apply to it.

5. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary for our business operations, including:

• related companies within the Mercurian Group;
• technology, hosting, cloud storage and IT service providers;
• website, analytics and digital service providers;
• accountants, auditors, lawyers and other professional advisers;
• consultants, contractors and other service providers;
• business partners and counterparties where relevant to a business relationship or transaction;
• government agencies, regulators, courts or law enforcement authorities where required or authorised by law; and
• other parties with your consent or where permitted by law.

We do not sell personal information.

6. Overseas disclosure and storage

Some of the service providers we use may store or process information outside Australia.

As a result, personal information may be disclosed to, accessed from or stored in overseas jurisdictions.

Where we disclose personal information overseas, we take reasonable steps, where required by applicable law, to ensure that the information is handled appropriately. The countries in which information may be processed can vary depending on the technology and service providers we use from time to time.

7. Website analytics and cookies

Our website may use cookies and similar technologies to help the website operate, understand how visitors use the site, maintain security and improve website performance. These technologies may collect information such as:

• IP address;
• browser and device type;
• pages visited;
• date and time of visits;
• referring websites; and
• general website interaction and usage information.

You can usually configure your browser to reject or restrict cookies. Disabling certain cookies may affect the functionality of some parts of the website. Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.

8. Links to other websites

The Mercurian Group website may contain links to websites operated by subsidiaries, related businesses or third parties.

Those websites may have their own privacy policies and terms of use. Mercurian Group is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the applicable privacy policy when visiting another website or interacting directly with one of our businesses.

9. Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include physical, administrative and technical safeguards appropriate to the nature of the information we hold.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of information transmitted through the internet.

10. Retention of personal information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to meet our business requirements and to comply with applicable legal and regulatory obligations.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it, subject to any legal requirements to retain the information.

11. Access and correction

You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request.

In some circumstances, applicable law may permit us to refuse access to certain information. If this occurs, we will explain the reason where required by law.

12. Privacy enquiries and complaints

If you have a question about this Privacy Policy, wish to request access to or correction of your personal information, or wish to make a privacy complaint, please contact:

We will review privacy complaints and endeavour to respond within a reasonable period. If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

13. Australian privacy law

Where applicable, Mercurian Group handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Nothing in this Privacy Policy limits any rights or obligations that apply under Australian privacy law.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or privacy practices.

The current version will be published on the Mercurian Group website and the “Last updated” date at the beginning of the policy will be amended accordingly.

Contact us

For questions about this Privacy Policy or the way Mercurian Group handles personal information, please contact: